We use DPD couriers for Republic Of Ireland (ROI) and Northern Ireland (UK) deliveries.
Deliveries must be signed for so we can ensure you have received your parcel.
- UK Mainland - £8.50
- Ireland - £10.99
- Europe - £20.00
- United States - £22.50
- Canada - £25.00
- Australia - £25.00
- Rest of world - £35.00
- You have the right to cancel this contract within 14 days without giving any reason.
- The cancellation period will expire after 14 days from the day on which you receive your parcel
- Shoes must be tried on indoors.
- Items must have all Rosie's Closet tags fully attached to garment.
- Items must be unworn and unwashed.
- Please obtain a copy of proof of postage just in case your order is lost on the way back to Rosie's Closet head office. Failure to do so may result in us not being able to process your return.
- A refund will be made by the original method of payment.
- If the product received by you is damaged or faulty you should let us know immediately and we will ensure you receive all your rights under the law.
- The full purchase price (original shipping fee excluded) will be refunded once the above criteria has been met and it passes inspection from our online returns team.
- We reserve the right not to refund you, if you return items to us outside the terms of our Returns Policy, as such these items may be returned to you at your expense. You will be notified of the applicable charges.
- It is the customers responsibility to choose the correct method of transport to insure the return arrives in our store within the 14 day time frame. Late arrivals will not be refunded
How To Return
Post to the following address:
21 Newtown Road
*Please note returns can take up to 14 working days to be processed and refunds can take 3-5 working days to appear in your account.
For more information email firstname.lastname@example.org.